“This crisis of incivility has become a chronic condition of public life. Consequently, incivility is compromising the success of American society and especially the viability of the government. We should not, however, assign the blame exclusively to our leaders. As a people, Americans have become highly desensitized to behaviors that would have been outrageous not so many years ago. Indeed, in some circles this misconduct is cheered on and rewarded.
If the objective is to devise solutions to problems or to leverage additional resources so as to implement those solutions, shaming others, exchanging vulgarities, and making blanket indictments against the opposition are unlikely to promote trust and collaboration.”