“The Why of Public Service”–by Stephen G. Harding

“I was with a group that wanted to know how to implement empowerment and participation. Who doesn’t? I asked the audience how many of them had read the books Thriving on Chaos, Seven Habits of Highly Effective People, The Empowered Manager and the Fifth Discipline.  Most of the group raised a hand. In those four books there are over 925, count them, specific suggestions on how to move the workplace in high-performing and customer-centered directions. If we have seen those books and others, and there are more practical suggestions than we can use in a lifetime, why are we still ashing the question ‘How?’

Peter Block

Stewardship–Choosing Service Over Self-Interest


MMASC 2015 Presentation-2

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